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Where is Underneath The Makeup based?
We are proudly based in the United States and ship nationwide.
What is your delivery timeframe?
All orders are processed within 1 to 2 business days. Once shipped, delivery usually takes 5 to 7 business days within the U.S.
How can I track my order?
Once your order is shipped, you'll receive an email with your tracking number. You can use that number to monitor your package’s progress.
Do your products contain harmful chemicals?
No. Our formulas are free from parabens, sulfates, and harsh chemicals. We prioritize clean, effective, and safe ingredients.
Are your products suitable for all skin types?
Yes, our products are made with gentle, skin-friendly ingredients suitable for most skin types, including sensitive skin. However, we recommend doing a patch test before full use.
What types of products do you offer?
We offer a carefully curated range of natural beauty and wellness products including:
- Hydrating Face & Body Creams – Formulated to deeply moisturize and soften dry or sensitive skin.
- Glow Oil (Hair & Skin) – A lightweight, non-greasy oil that adds shine, locks in moisture, and enhances your natural glow.
- Hair Growth Serums – Designed to support stronger, thicker hair with regular use. Infused with essential nutrients and botanical extracts.
What if I entered the wrong shipping address?
Please contact us immediately at info@underneath-themakeup.com. If your order hasn't been shipped yet, we’ll do our best to update the address.
Do you offer international shipping?
Currently, we only ship within the United States.
Can I cancel or modify my order?
If your order hasn’t been processed yet, contact us as soon as possible to request changes. Once the order is shipped, it cannot be modified or canceled.
How can I get in touch for further support?
You can email us at info@underneath-themakeup.com and we’ll respond within 24–48 business hours.
